Frequently Asked Questions 

7C Laundry Service has one Primary goal: We want to provide the residents and businesses of Concord with the highest quality valet laundry service without charging five-star prices.  We strive to create a convenient and simple way to get laundry and dry-cleaning done.

Where are you located?
Don’t worry. We come straight to your home and/or office. We are 100% Valet.

I have no dry cleaning. Can you customize a plan for me?
Absolutely! Working with our clients to ensure that we meet their needs is one of our specialties. Call us for details.

What time is your first/last delivery?
Our first pick-up/delivery begins each business day at 8:00 AM. Our final pick-up delivery each business day is 6:45 PM. Log-on to our Online Schedule for real time availability.

Do you offer memberships?
We most certainly do. Our programs start at $49.99 per month provides a great value for our Wash-N-Fold Services on a monthly basis. Give us a call for more details.

Do you offer same day service?
We Do. The order must be placed before noon and there is a $5 rush fee.

What is the best way to place a service request?
Calling is the best way because that allows us to answer any other questions you might have at the moment.

How far in advance must I place my service request?
We request a minimum of 12-hours prior to your pick-up.

What are the minimums for service?
Our Wash-N-Fold Service has be simplified and is based on small and large bags. The minimum is one small bag. Other services go by pound but we felt it was easier for both the client and 7c to do it by the bag.

Are my garments safe?
Absolutely! Your clothing is washed separately from everyone else's. Once completed, we place your garments into your bag to return to you.

When will I get a laundry bag?
You will receive laundry bag at delivery. We provide one per household. Additional laundry bags may be purchased for $9.99 for either small or large bags. The provided laundry bag is yours to keep for future service requests.

What are your payment options?
We accept MasterCard, Visa, American Express, and Discover Card. Once picked up, you have (3) options to remit payment: online, upon delivery and/or providing a card to authorize for your individual file.

Should I tip my driver? 
It's such a personal matter, and whatever you choose to give is sincerely appreciated. However, we often asked what we recommend. So here goes. If you absolutely love your overall service, we suggest 10%-15%. Please don't feel obligated, we're just answering the question.